For orders, shipping, refunds or product support
All purchases are processed by ClickBank, the authorized retailer. They handle payment, delivery, and customer service, and any money-back guarantee is administered through them, not through this site. Contact them directly:
- ClickBank customer support: support.clickbank.com
- Have your order number from your confirmation email ready — it makes lookups immediate
- ClickBank can locate an order by the email address used at checkout and by the last four digits of the payment card
Refund requests go through ClickBank, not through ScienceGenics directly and not through us. Ask ClickBank support to confirm the exact guarantee window that applied to your specific order — as explained on our homepage and reviews page, the vendor's own page does not state a day count, and we would rather you get the answer straight from the retailer than rely on a number we cannot verify.
For questions about this website
We are happy to hear from you about:
- Corrections — if pricing, ingredient, or product information on this site is out of date or inaccurate, please tell us and we will fix it
- Questions about our affiliate relationship or how this site earns money
- Privacy requests under GDPR or CCPA/CPRA
- Intellectual property concerns from rights holders
- General feedback on the content
Email: contact@iginics.com
What we can't help with
- Medical or eye-care advice. We are not qualified to give it and will not attempt to. Speak with your doctor or an eye-care professional — see our disclaimer.
- Order status, refunds, or guarantee claims. ClickBank, as above.
- Wholesale, bulk, or distribution enquiries. These go to the manufacturer.
Response times
We aim to reply to genuine enquiries within one to two business days. Unsolicited link-building, guest-post, and marketing offers are not answered.